Questions and answers
We’ll be running several drops until the end of 2025! Keep an eye on Instagram or subscribe to the newsletter so you don’t miss out. Expect Champagne, Burgundy, rising stars from the German wine scene, and a delicious selection from Italy and Spain.
In 2025, I will organise between 8 and 10 drops
For tax reasons, I can currently only allow the following countries:
France
Germany
Spain
Italy
Austria
I’m very sorry, but I won’t be adding any more countries in the future.
For each new wine drop, you’ll find all details about the wines and a registration form under the ‘Drop’ tab. Please note that registering does not guarantee an allocation. Applications are only possible within a limited timeframe—once the period has ended, the form will no longer be visible.
We strive to keep the allocation as fair as possible. That’s why the boxes are distributed randomly, with each country receiving a set number of boxes
I am thrilled by your strong interest! Unfortunately, each drop comes with only a limited number of boxes, which means it’s not possible for everyone to receive one every time
Within a few days you will receive another email with an invoice. Please pay the invoice within 3 days. Otherwise your allocation will go to the next applicant
Unfortunately not! We only accept bank transfers
No, there’s no need to send a confirmation. The system records your payment automatically, and you’ll receive an email confirmation a few days later once it has been processed.
BTB is still a one-woman show, and I manage everything myself. Since I also travel now and then to discover new winemakers, please note that deliveries always take around one month. We make sure to communicate this clearly before each drop
Please get in touch with me directly so I can help you resolve it:
betweentwobottles@gmail.com
Please pick up your package promptly. ChronoPost only holds parcels for 8 days at pickup points before returning them to sender. After that period, your package will be sent back to me. A re-shipment will NOT be covered by Between Two Bottles. At that point, we can also no longer guarantee the quality of the wine
As soon as your package has been shipped, you will receive an email directly from Chrono Post. This email will also include your tracking number
All packages are shipped with Chrono Post
BTB is still a one-woman show, and I handle everything myself. On top of that, I occasionally travel to meet and bring in new winemakers. Please keep in mind that deliveries can sometimes take a little longer—but we always communicate this clearly before each drop.
We communicate all drops via Instagram and I also send out a newsletter shortly before the start of registration
No! Please read the exact description of the box carefully. The number of bottles varies
Please make sure to send me a message if anything seems off. Drops are usually shipped about one month later. If you haven’t received your package within that time, let me know right away—also if you encounter any issues with the postal service. Please note that complaints can only be accepted up to 12 weeks after the drop
betweentwobottles@gmail.com
